Terms and Conditions

Refund Policy:

No refunds are able to be issued during the period of your subscription.
If you have purchased the yearly subscription and have become unwell or injured for the long term, please contact us with your Doctor's note. We will then look at refunding the remainder of your subscription (whole months only) and/or not apply further charges until you're ready to resume your class. 

Cancellation of your subscription within 14 days of your automatic renewal date will not be refunded.

Where a monthly Direct Debit is in place, this payment will continue until 14 days notices is given that you want to cancel your subscription or The Joyful Movement gives notice.


    Safety:

    Upon joining the Pilates On Demand subscription with The Joyful Movement, you are strongly recommended to speak with your doctor before participating in any of these classes. You understand that when participating in any exercise session, that there is the possibility of physical injury.
    By engaging in any online classes, you agree that you do so at my own risk and that you are voluntarily participating in these activities, assuming all risk of injury to yourself, and agree to release and discharge The Joyful Movement from any and all claims or causes of action, known or unknown, arising out of these sessions.

    • Please check there is sufficient space to perform the exercises safely and that you can move freely without obstacles or obstructions.
    • Check any equipment used is safe and in a suitable condition for the activity being performed.
    • Check that the surrounding floor space is entirely clear and remove any hazards that may increase the risk of slips, trips or falls.
    • Check there are no distractions that may cause you to injure yourself throughout the duration of the session.
    • Ensure there is sufficient heating, lighting, ventilation and you are hydrated throughout.


    Should you feel any pain or discomfort prior to, or during the classes please remember to stop. Please listen to your body. Make sure you carry out the exercises as instructed to ensure safe practice and most importantly, do what feels good for your body and enjoy it.

    Privacy Policy:

    Your personally identifiable information is kept secure. Only authorised persons (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further newsletters, emails and correspondence.

    The Joyful Movement will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

    Likewise, we trust that anyone subscribing to Pilates On Demand subscription with The Joyful Movement will not share the subscription password and on demand content with any one who has not subscribed to the Pilates On Demand Subscription.

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